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Hi, my name is

Aejaz Shaikh

Professionally Expert in

About Me

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  • NameEmailPhoneAddressEducationLanguagesNationalityFreelance
  • Aejaz Saleem Shaikhme@aejaz-shaikh.com91- 985065560620,Bordeshi,Amin BazarB.Sc in PhysicsEnglish, BanglaBangladeshiAvailable

Amazon award-winning logistics leader with experience in last-mile delivery, warehouse operations, and multi-city workflows, driving improved SLA results, stronger route planning, and disciplined daily performance

Recognized for improving OTD and First Attempt Delivery Rate through SOP discipline, data-driven planning, and efficient workforce leadership. Skilled in reducing NDR/RTS and guiding large teams toward consistent operational excellence.

Experienced in peak-season forecasting, vendor and fleet partner management, and scaling delivery capacity during high-volume periods. Proficient in Power BI dashboards, audits, and governance frameworks that elevate reliability across last-mile networks

  • NameEmailPhoneAddressEducationLanguagesNationalityFreelance
  • Aejaz Saleem Shaikhme@aejaz-shaikh.com91- 985065560620,Bordeshi,Amin BazarB.Sc in PhysicsEnglish, BanglaBangladeshiAvailable

Core Skills

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Last-Mile Delivery Management

Ensuring fast, accurate, and efficient doorstep delivery through optimized routing, strong SLA governance, and disciplined daily execution across high-volume delivery networks.

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Multi-City Operations Leadership

Managing end-to-end logistics performance across multiple hubs and micro-hubs, improving operational consistency, workflow accuracy, and network-wide service reliability.

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Warehouse & Hub Performance Optimization

Implementing 4S/5S standards, improving scanning accuracy, inbound–sorting–dispatch flow, and maintaining audit-ready, compliant, and safe warehouse environments.

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Vendor & Fleet Partner Management

Strengthening vendor relationships, managing rider and fleet supply, ensuring performance compliance, and supporting cost efficiency through effective partner governance.

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SLA, KPI & Quality Governance

Driving operational excellence by improving OTD, First Attempt Delivery Rate, NDR/RTS performance, and using structured SOP discipline to enhance overall service quality.

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Data-Driven Operational Insights

Using dashboards, forecasting, and performance analytics to improve decisions, optimize capacity, and strengthen operations. Skilled in SQL, Tableau, Power BI, and Excel with hands-on real project experience

Resume

Work Experience

  • Operations Head

    Blue Dart & DHL Last-Mile Delivery Partner (Aug 2016 – Present | Pune, India)
    Blue Dart & DHL Last-Mile Delivery Partner

    Handled multi-city last-mile operations, managed hubs & micro-hubs, improved OTD & SLA performance, and led a 300+ workforce with strong vendor & fleet partner coordination.

  • Operations Team Lead

    Amazon India | (May 2015 – Aug 2016 | Pune)
    Amazon India |

    Managed daily delivery station operations, optimized route planning, ensured SLA/KPI targets, and supervised delivery partners & shift teams for high service reliability.

  • Store Manager (Samsonite)

    Bagzone ( 2011 – 2015)
    Bagzone

    Oversaw store operations, inventory, team management, and customer service excellence.

  • Sales Executive

    Fabindia | (2011)

    Handled customer service, sales operations, and store assistance.

  • Team Leader

    Big Bazaar | (2007 – 2010)

    Managed store floor operations, staff coordination, and daily sales execution.

Education

  • MBA – Material Management (Pursuing)

    UTS University (Jan, 2020 - May, 2021)
    UTS University

    PG Diploma – Material Management (Pursuing)

  • PG Diploma – Material Management

    MIT University (Jul, 2010 - Dec, 2012)
    MIT University

    Learning procurement, inventory control, and warehouse management fundamentals.

  • Bachelor’s Degree – Business / Material Management

    Solapur University | (2007 – 2010)
    Solapur University |

    Completed comprehensive studies in materials, operations, and business fundamentals.

My Skills

Operations Tools

MS Excel (Advanced)

90%

MS Excel (Advanced)

75%

WMS / LMS Tools

80%

Meta Ads Manager

70%

Canva (Design & Workflows)

85%

AI Tools (Optional)

70%

Language Skills

English

Hindi

Urdu

Arabic (Basic)

Work Skills

Hub Operations

Last-Mile Delivery Execution

People Leadership

Vendor & Fleet Partner Management

P&L / Cost Optimization

Business Skills

SLA / KPI Governance

80%

Team Management & Training

80%

Process Optimization

75%

Escalation Handling

70%

Vendor Billing & Payout Control

75%

Awards & Achievements

Amazon – Last Mile Delivery Operations Excellence Award

2016

| Amazon

India

Recognized for outstanding performance in delivery station leadership and SLA/KPI improvement.

Blue Dart / DHL – Best Hub Performance Recognition

2021

| Jazar Tech

India

Awarded for achieving top operational accuracy, process discipline, and strong audit compliance.

Peak Season Operations Champion

2020

| Jazar Tech

India

Successfully led high-volume BBD, Prime Day & festive operations with on-time delivery performance.

People Leadership Excellence Certificate

2022

| Internal Operations Training

India

For leading 300+ workforce, improving training, productivity, and operational efficiency.

References & Recognition

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Sarah Jeferssion

eThemeStudio

Peter Parker

Computers

Tom Moody

YourHive

Anatolia Eva

Dhaka University

More About Me

Knowledge

  • Last-Mile Delivery Operations
  • Multi-City Hub & Warehouse Management
  • Route Planning & Micro-Zoning
  • SLA / KPI Governance
  • Workforce Planning & Team Leadership
  • Vendor & Fleet Partner Management
  • NDR / RTS Reduction
  • Inventory & Dispatch Management
  • Process Optimization & Compliance (5S, HSE)

Tools & Software

  • Microsoft Office (Excel, Word, PowerPoint)
  • Power BI (Dashboards & Analytics)
  • WMS / LMS Tools
  • Route Optimization Tools
  • Google Workspace
  • Canva (Training/Reports Design)
  • ChatGPT & Gemini (Automation + Reporting Support)
  • Slack

Hobby & Interests

  • Musics
  • Travelling
  • Watching Movies
  • Reading Books
  • Skill Development
  • Scuba Driving
  • Trekking & Hicking
  • Teaching

Testimonials

What People Say About Me

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Brands & Clients

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Blog

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Address

Flat No. 701, Barchi’s Avenue, Near Jail Road, Telangi Paccha Peth, Solapur, Maharashtra, India – 413005

Send me a message